* Stay current on Alight's programs and services through on-going training provided by Alight Solutions. 2023 Snagajob.com, Inc. All rights reserved. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". then the employee has changed 1 company and 1 job. This is a 6 months project and we offer Full Time Shifts (Rotating). Qualifications for a job description may include education, certification, and experience. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. Full-time $12.50 an hour. Required Skills. Find contacts: direct phone number, email address, work experience. This training will take place during the first 5-weeks of your employment, and the hours are full time. Every colleague shapes how Alight can become better, stronger and brighter together. Reporting Relationships View Job description, benefits and responsibilities. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Please note that all salary figures . Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Alight Easy 1-Click Apply. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. The estimated additional pay is $2,234 per year. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Help us reimagine how people and organizations thrive! CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. You can deactivate or delete job alerts by clicking the button below. This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. Job Details. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. This is a 6 months project and we offer Full Time Shifts (Rotating). Stay updated on our new opportunitiesJoin our. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. They answer inquiries by phone, e-mail, web chat, or social media. Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. A Customer Service Representative also handles concerns, complaints, or other issues. Our story starts with a simple, universal truth: Every business is a people business. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. New York Equal Pay for Equal Work Act Statement. Alight is committed to the continued development of our colleagues. These teams are a critical component of Alights health care,retirement and HR-delivery services. At Alight, we connect passion with purpose. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. On average, Willa Davie works for one . Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Get hired today! At Alight, we are reimagining how people and organizations thrive. Our people are our greatest assets at Alight Solutions because People Matter! * Demonstrate a positive attitude, self-awareness and embrace feedback Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. At Alight, we are reimagining how people and organizations thrive. People can always trust us to say what we mean and depend on us to do what we say. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Bilingual (English/Spanish) Customer Care Rep - Virtual. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. Health insurance is either BCBSIL or Kaiser depending on where you are located. All Rights Reserved. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. View this and more full-time & part-time jobs in Miami, FL on Snagajob. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. This job listing has expired and the position may no longer be open for hire. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Work-Life Balance Explore open roles at Alight. Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. We reward continuous improvement and encourage you to own your own development. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . Must be able to work a flexible schedule based upon high call volume needs. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Benefits . Be sure to provide comprehensive yet succinct descriptions that are clear and easy to follow. * Initiate new leave cases in our system This role requires that qualified candidates must reside in one of the following states: Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. * Express yourself in an open and honest manner Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Disabled Person, Inc. The mission of our customer care teams exemplifies the need for humanunderstanding. The estimated base pay is $36,558 per year. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. Join our team. * Call Center and Hospitality experience preferred. Find out if you meet the requirements! We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. Training will begin for this class on Monday, May 1st To deliver on this purpose, we do things differently. We strive for Excellence Every Day by collaborating with our clients and colleagues. These teams are a critical component of Alights health care,retirement and HR-delivery services. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Our story starts with a simple universal truth: Every business is a people business. In addition to a base salary, this position may be bonus eligible. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) As a Customer Care Representative, you will report to a Customer Care Team Leader Their job is to help ensure customer satisfaction. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Our people are our greatest assets at Alight Solutions because People Matter! 1999 - HDHP or PPO available., At Alight, we believe a companys success starts with its people. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Alight believes diversity should be visible, valued, and sustained throughout the organization. to demonstrate your interest in the role. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Our story. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight Solutions offers a promising . We are Alight Solutions. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. 26 Alight Customer Care Representative jobs available on Indeed.com. Read more Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. At Alight, we believe a company's success starts with its people. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Learn more about our customer care offices. Our Promise Are you interested in helping us shape the future of work and life for organizations, people and their families? We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. Acknowledging and resolving customer complaints. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Full Job Description. Help make it more accurate by adding yours. You're able to quickly input and retrieve data while working with the customer on the telephone. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. Customer Care Representative Tasks. We want towelcome you to learn more aboutAlight and our Customer Care team. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Customer Service / Guest Services, Part-Time Please enter a Name and Password so you can update your Job Alerts in the future. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Pros. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. , Alight Cares- our program that allows you to track your community volunteer hours, Corporate matching for yourcharitable donations. Want to receive job alerts for similar jobs? Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. . Get a free, personalized salary estimate based on today's job market. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Copyright 2023 Grabjobs Pte.Ltd. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. Carry out monitoring visits to verify information provided by . By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. View Job description, benefits and responsibilities. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types