Sorry not much help really. WPA2 - the default setting (we strongly recommend you use this). A master socket is the main socket for the phone line in your home. Youll find it on the back of your Hub. Full Fibre customers wont use microfilters. Then prompt your device to connect to the Hub. Channels Press the Rescan button to make it scan again. Press the Power button on the Hub to turn it on. Give it a couple of minutes. You can re-use your filter and Ethernet cables so please keep them. You can turn it on or off. You want to fiddle with the settings of your BT Smart Hub. No, it really is that simple. Got a BT Business Smart Hub 1? If you dont have a battery unit, unplug the modem. The BT Mini Hub doesn't support application sharing or port forwarding. >, What is the Smart Wireless feature in my BT Hub? Make sure that your computer is connected to the Smart Hub via Ethernet or . The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. 16-08-2022 This takes a few minutes. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. 15h14. It may be your browser causing the issue do check in its settings or in your Antivirus program. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Go to the Smart Hub 1 guide. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . How do I use different DNS servers or set up dynamic DNS on my Smart Hub? BT Devices Can not access hub manager - 192.168.1.254 (or any. This takes a few minutes. 15h07. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). To set up port forwarding, click a dropdown for your model of Hub. Depending on your socket type, you might need to use a filter. If you want to make any changes to the hub settings, you'll need the admin password. >. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. When your device connects, it automatically chooses the best wireless band. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. and many others. Are you having problems with BT Hub Manager? You'll find it on the back of the Hub if you haven't updated it. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Band Steering That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. A master socket is the main socket for the phone line in your home. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Youll also need to add a password hint. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Full Fibre customers wont use microfilters. You'll need your Hub's wireless network name and password. For security reasons you might want to change the admin password for your smart hub manager every now and again. Your Smart Hub automatically scans for the best wireless channel. Then fill in the details for your Dynamic DNS service. If all else fails, give BTs Helpdesk a call on 0800 800 150. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? He was once Deputy Editor of Mail Online and remains in therapy to this day. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. >, How can I set up or change the admin password on my BT Hub? >, How do I see which of my BT Hub's wireless bands my device is connected to? If you want to make any changes to the hub settings, you'll need the admin password. Unsurprisingly, we've called this gizmo Smart Scan. Enter your email address to subscribe to this blog and receive notifications of new posts by email. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. How do I set up port forwarding on my BT Hub? Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Choose BT Access Control from the options. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Wireless mode How do I connect my device to my BT Hub by Ethernet cable? They'll give you all the details you need. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). >, How do I set up port forwarding on my BT Hub? >, How do I turn wireless on and off on the BT Hub? Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). On older models of the BT Home Hub you will see Settings rather than Advanced Settings. How can I set up or change the admin password on my BT Hub? With Band Steering on, the Hub steers your devices to the best wireless band for them. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Then follow these simple instructions: You will be asked to enter a password. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. How can I turn it on and off? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Wireless Remember you need to save any changes you make. This table shows the main differences between them. If there is already some text in the address bar. You'll need your Hub's wireless network name and password. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Alternatively choose your Hub from the dropdown to find out how to connect. 16-08-2022 Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device You can then enter your password in the usual field to access BT Hub Manager. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? How can I set up or change the admin password on my BT Hub? Next, select the first device that you want to control and choose the days and times for which you want to set limits. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Looking for tips on how to squeeze the best performance from it? If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. >, How do I set up port forwarding on my BT Hub? Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . This will open the Hub Manager, Enter the admin password. Here is our step-by-step guide to accessing BT Hub Manager. on >, How do I turn wireless on and off on the BT Hub? From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. Press the Power button on the back of the Hub to turn it on. Wait until the lights on the modem are solid green, then plug in the Smart Hub. 16h26. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. It's also easy to see the Hub Manager across all devices. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. Richard, I run Windows 11 and using Edge is fine. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. The master socket is the main socket for the phone line in your home. Once youre logged in youll see a button for Advanced Settings. Your Hub will be called something like BTHub6-ABCD. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Your Hub will be called something like BT-XXYYXX. By default, your Smart Hub will have this switched off. Instead the Smart Hub connects to the Openreach modem (or ONT). And some questions nobody really wanted the answers to. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. How do I view the devices connected to my Smart Hub? This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. You'll then be able to change these settings: Separate Bands. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. Your hub is only accesible on your home LAN hence it is http and not https. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. You'll find it on the back of the Hub if you haven't updated it. How do I set up port forwarding on my BT Hub. None - anyone can connect to your wireless network without entering a password. Set the security level for your Hub's wireless connection -. >, What is the Wireless mode feature on my BT Smart Hub? Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. The light on the front will change colours while your Hub sets itself up. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. on Enter your BT hub admin password. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Next, select the first device that you want to control and choose the days and times for which you want to set limits. How do I assign multiple Static IP addresses on the Smart Hub? Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub You can edit names and devices anytime you want. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. Whats next? Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. 3. Try connecting your device to the router with an ethernet cable instead of using wireless. From the Hub Manager, click on Advanced Settings, then Wireless. If you're still having trouble try our community forum. How do I control the time when devices can access the internet on my Smart Hub? Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar It only works when Separate Bands is off. Click on the title and picture of your Hub to see links to all our help. Every device that uses the internet sends its packets of data through specific ports. Also, what to do if you've forgotten it. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. If youve lost that card, it should also be on a sticker on the base of the router. Unplug the battery pack from the power supply. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. 16h22. Learn how your comment data is processed. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. You dont want your neighbours taking advantage of the internet connection that youre paying for! This table shows the main differences between them. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. Our helpful guide shows you how to change the admin password on your BT Hub. How do I change my Smart Hub's wireless settings? However, if the Wi-Fi has dropped out, you might not see the settings. WPS Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? >, BT Home Hub 5 - Information and troubleshooting guide. Well help you ease the pain and get you to a solution - fast! Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Press 'Enter'. If you do have a problem with the Wi-Fi, this may reveal what it is. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. How do I create a Port Forwarding rule on my Smart Hub? They're on the back of your Hub. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. It's not an extension socket. Here's how to set up a Hub 4 or Hub 5. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. It's not an extension socket, Press the Power button on the Hub to switch it on. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. The light on the left of the Hub will flash blue. >. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). Every device that uses the internet sends its packets of data through specific ports. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. on >, How do I see which of my BT Hub's wireless bands my device is connected to? In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. >, Where do I find the default admin password for my BT Hub? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. If it isn't blue, see connection troubleshooting below for help with connecting. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! It's also easy to see the Hub Manager across all devices. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Any thoughts on this would be welcome. IP address This means when you search for your Hub in the list of wireless names on your device you'll only see one. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. It's also easy to see the Hub Manager across all devices. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. 16-08-2022 >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. The password should now be changed to something of your choice. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Struggling with your BT router login details? Security type Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? How do you access the BT Smart Hub Manager? Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. First, you need to connect to the router's web management page, so that you can change the settings that you want. If you've turned Separate Bands on, you'll be able to select the channel for each band. The light on the front will change colours while your Hub sets itself up. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. We know its a clich but resetting works more often than youd think. How do you turn off wifi? This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Switch off the router and switch it back on again. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. If this happens get in touch with us. Distinguished Sage, never noticed http vs https. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. First of all, you need to be at home using a device thats connected to your BT broadband hub. Your Hub is ready when the light turns steady blue. Slide the two parts of the Hub's power plug together until they click into place. on Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? Copyright 2022. >, What is the Smart Wireless feature in my BT Hub? Disconnect the red Ethernet cable that connects the modem to the Smart Hub. Network Name Then click on Advanced Settings. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Click Advanced Settings Click Wireless Enter the admin password. >. >. >, How can I set up or change the admin password on my BT Hub?