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You'll shine in this role if you have a passion for helping small businesses succeed and enjoy connecting with customers. 4. Job Description . Join us as a Remote Customer Service Representative in Canada to answer questions and provide solutions to customers from the safety & comfort of your own home. Sykes Enterprises is a global American business process outsourcing service based in Tampa, Florida. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. At Sitel Group, one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Seasonal Tech Support Representatives to support high-volume . WebJob Description JOIN US AS A FINANCIAL SERVICES REPRESENTATIVE TO ASSIST CUSTOMERS IN OBTAINING BANKING INFORMATION AND PROVIDE CUSTOMER . The career list is updated regularly to ensure latest healthcare jobs recruitment can be shown up on site, creating more choices for our users, 2023 carehealthjobs.com. Was able to work for Sykes, but because of Cancer my Doctor told me I had to quitit was a two year treatment. EEO statement: EOE/Veteran/Disabled. Say hi to our new brand: We are Foundever, Today were excited to announce our new brand to you Sitel Group is now Foundever. Acknowledging and resolving customer complaints. You can unsubscribe from these emails at any time. EOE including Disability/Protected Veterans. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. Get email updates for new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. SYKES is the world's largest provider of multichannel demand creation and customer engagement services to Global 2000 corporations. fun, hard and lots of learning experiences. Customer Service Customer Support Job Description Customer Focus Communication Composure Problem Solving Flexibility German proficiency level C1. The customer service responsibilities are generalized statements that some individuals may have performed in the customer service profession. In many cases it was all about informing and guiding them through preparing their returns, extensions or amendments. SYKES Banking Customer Service Representative Augusta, GA 2d $14.00 Per Hour (Employer est.) Hiring multiple candidates. Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. 24 jobs at Sykes Enterprises, Incorporated. A customer service representative (CSR) is an individual who interacts with customers on behalf of the company, usually to address their concerns. Jobs View All Jobs. Title: Intuit Customer Service Representative I have been told they learned more from me then in class. Flexible work hours good balance between business and personal life phenomenal culture. Urgently hiring. This is the right job for you if you're able to: Provide a Windows 10 computer you can use for work, Empathize and be friendly with people you've never met, This position requires that you provide your own computer, Desired qualifications, skills and experience. What does a Customer Service Representative do? Posted February 13, 2023 . Join us as a Customer Service Representative at our Hazard location! Responding to inventory management inquiries; Larnaca, Larnaca, Cyprus, Join to apply for the Customer Service Representative role at Sitel Group (previously Sykes). Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (5 days ago) correct. All Titles Customer Service Representative (1) All Companies company . Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. Sykes CUSTOMER SERVICE REPRESENTATIVE - 57.8k* Pay (Sykes) - Start ASAP! Sykes Enterprises, Incorporated insights Based on 2,867 survey responses Areas for improvement Sense of belonging General feeling of work happiness Overall satisfaction Fun Place CSR - Customer Service Representative (Current Employee) - Lakeland, FL - February 14, 2023 Fun loving place to work. Customer Service Agent ( (Fluen. We are looking for an enthusiastic Czech/Slovak Speaking Level 1 Agent to join our Service Desk team in Budapest and as a part of a team provide professional back and front office service function for our client's project - in line with the contractual agreements. Your interest in SYKES has come at an exciting time in our history. Job opportunities for customer service representatives in all industries are expected to increase by 5 percent between 2016 and 2026. Solutions built by operations for CX success. Address: 101 Sykes Blvd. SYKES is the world's largest provider of multichannel demand creation and customer engagement services to Global 2000 corporations. We are looking for a few Customer Service Representatives to join our team of incredible people. Inbound Customer Service Representative Job Descriptions Example 1 Example 2 Example 3 How to Hire an Inbound Customer Service Representative Consider the following when hiring an inbound customer service representative: Recruiting: Do you have the internal resources and tools to source and recruit for this role successfully? With supportive, caring leadership, our reps enjoy ongoing career opportunities. John H. Sykes created the firm in 1977 in Charlotte, North . Drive customer satisfaction through voice, chat, and/or email communications. Job Description. Description. Ability to perform in a fast paced environment while maintaining a professional and effective approach to high-stress situations. Benefits of our work from Great place to work. This job was posted on Wed Mar 30 2022 and expired on Mon Apr 04 2022. Explore Careers with SYKES Dynamic opportunities to grow. COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. Navigate through multiple systems. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Sykes Enterprises, Incorporated 3.3. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. Understand and strive to meet or exceed metrics while providing excellent customer service. Sykes Customer Service Representative (57,800 Monthly Pay + 10k SB) | Start ASAP! Apply now Per Hour (Employer est. Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (6 days ago) I got to work with some very cool people. You'll also offer support by trouble-shooting technical issues related to QuickBooks in a fun team environment. ), $15.00 Filter your search results by job function, title, or location. Sitel Group 3.3. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. SYKES differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through , Posted: (4 days ago) Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. Advise customers of the most appropriate options/solution. Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.. This position is geared towards any person who is good at customer service, has strong computer skills, and has a desire to work from home. There were a lot of young people and I learned da lot from them about computers. Sykes Philippines Makati City . We also provide a SYKES scholarship for aspiring students and children of our U.S.employees. Document customer inquiries, correspondence and follow-up as necessary. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM) : Zoom ID - 379 2811 489. Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.. Does the customer experience landscape look the same in every country? SYKES Interview questions for Customer Service Representative at SYKES We analyzed 287 interview reviews for Customer Service Representative at SYKES from various job sites, social network groups and forums. This is one of the best companies Ive ever worked for the people are wonderful the culture is wonderful I was very sorry to see it end due to a business acquisition my job was eliminated in the company was dissolved. Sykes employees with the job title Customer Service Agent make the most with an average hourly rate of $11.91, while. Find out if you meet the requirements! Unfortunately, call volume plummeted. Basic understanding of technical troubleshooting. Country: United States Sykes Customer Service Representative in Larnaca . Your interest in Sitel has come at an exciting time in our history. Join Our Multicultural team now, send in your application! Attention to detail Responding promptly to customer inquiries. WHY YOU SHOULD JOIN SYKES This is a work-at-home position, the location . With Sitel, a global leader in customer experience management, you can deliver exceptional experiences for our clients' customers - all from the comfort of your own home! SYKES: Customer Service Representative job in Miami, FL. We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. Services for every stage of your customer journey. Find out if you meet the requirements! You'll shine in this role if you have previous customer service experience in technology or . WebDetails About sykes customer service agent job description . Office Administrator (TEST-DO NOT USE) Work From Home, Canada SYKES is an Equal Opportunity Employer and Affirmative Action Employer of minorities, women, individuals with disabilities and protected veterans. PURPOSE OF JOB; As Customer Support advisor, you will answer incoming calls from customers, respond to inquiries, manage complaints, handle cash transactions, and provide general information. Permanent. We're excited to announce that SYKES is now a part of Sitel Group As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Handle inbound service calls. Customer Service Agent Resume Examples & Samples. With +170K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty. Salary: 25,000 - 50,000 PHP Sykes Philippines Muntinlupa City Posted February 8, 2023 Apply Now Job Description Work, learn and grow with the Top Employer and BPO Company of the Year! About SYKES: SYKES is now a part of Sitel Group! Remote Healthcare Customer Service Representative job in Atlanta, GA. View Job description, benefits and responsibilities. Full time. I really enjoyed being able to help new hires in their transition period before they go on the floor. Per Hour (Employer est. Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. Mohon sekarang di Maukerja! Contract Type. Whether you're a recent college grad, just earned your GED, or looking for a fresh start from a different line of work, we help you build a career, one caring interaction at a time. Required qualifications, skills and experience. The career list is updated regularly to ensure latest healthcare jobs recruitment can be shown up on site, creating more choices for our users, 2023 carehealthjobs.com. POSITION SUMMARY To be fully engaged in providing No Harm/Quality, Customer Experience, and Stewardship through friendly, efficient, and accurate patient experience by demonstrating outstanding customer service skills and using technology to manage patient care including registration, appointment scheduling, assisting other clinical specialties, This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. Are you our ideal candidate? SYKES is the best company where you can work, learn . For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Zoom ID - 379 2811 489. Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. SYKES' differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms effectively engage customers at every touchpoint of the customer journey. Job Responsibilities / Benefits. 826,338 Sykes Customer Service Representative jobs hiring Near Me. I loved working there. If you meet those criteria, you can be very successful in this role. Work with some of the most popular brands in theworld. 59. I enjoyed the little time I worked at SYKES it was a fun learning experience getting the feel of working in a tall building and actually working in a call center for big companies. Click herefor more information on our Cookie Policy and Privacy Policy. Handle product recalls. $16.25 an hour. Zumra Food - Nasr City, Cairo 3 days ago. This is not a sales position. Once a month pot lucks, on your lunch break. Engage via Email. | Customer Service Representative | Start ASAP! Browse Sykes Customer Service Representative jobs Near Me and apply online. SYKES in Malvern offers two positions each requiring one to be able to, resolve both routine and non-routine problems, issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. The worlds best-known brands trust us to deliver an unmatched level of customerservice. WebJob Type: Share this job SYKES is an Equal Opportunity Employer and Affirmative Action Employer of minorities, women, individuals with disabilities and protected veterans. By continuing to explore our website, you agree to our use of cookies. Is your business falling into a CX technology trap? Family oriented environment, but focused on the task and goals. Learn more about By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. WebAbout SYKES SYKES is now a part of Sitel Group! Jobs People Learning . We are not an agent or representative of any employer. With +170K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty. Suggest solutions when a product malfunctions. Mohon jawatan kosong Customer Service Representative - CSR Alabang! Sykes Customer Service Representative Job, Remote or Philadelphia, PA *With your job application, you may see some communications come from Sitel Group as well as SYKES. We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. Get notified about new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Join us as a Priority Services User Support Specialist to manage inbound customer service inquiries from some of our largest users partnered with Stripe! We'll train you to become an expert in QuickBooks and you'll share your knowledge by teaching customers how to use the program to its fullest potential. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. Etisalat Egypt - Maadi, Cairo 3 days ago. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. Was offered a transfer but was unable to accept because I can only commit to part time hours. Show more Show less Seniority level Mid-Senior level . Get email updates for new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Required qualifications, skills and experience: Customer Service Representative Job Description: Top Duties and Qualifications A Customer Service Representative, or Customer Service Associate, is someone who is hired to help customers with questions, complaints, concerns, or any issues that they might have with a product or service. Remote: Customer Service Rep (Canada) Sitel Group (previously Sykes) California, United States 20 hours ago Be among the first 25 applicants As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Description. Per Hour (Employer est. Hiring Group: Agent . The opportunity to advance was available to everyone and it was genuinely fun at times. Not all benefits are available to all associates orlocations, Privacy Policy | Terms of Use | Standards of Conduct | Accessibility | Affirmative Action Policy, Be a part of a company committed to diversity, economic empowerment, andcommunity. city, state, country. ), $16.25 Remote. However, employment in call centers is expected to grow by 36 . Customer Service Representative in Boydton, VA Expand search. Contact. SYKES-Sitel Cyprus is equal opportunity employer. Posted: (1 days ago) WebInsurance Customer Service Representative (unlicensed) Sykes Enterprises, Inc. Augusta, GA: $31K-$31K: Banking Customer Service Representative: Sykes Enterprises, Inc. Spartanburg, SC: $29K-$29K: Customer Service Insurance Representative: Sykes . 11/21/2022 11:27 PM. Sitel Group partners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Our complete service offering helps clients acquire, retain and increase the . Equal Employment Opportunity & Affirmative Action WebAbout SYKES Every time a Sitel customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they , Posted: (2 days ago) Job Requirements Enjoy building relationships while helping your customers sorting out their queries. KEY NOT FOUND: ei.filter.lock-cta.message. The guys are a friendly bunch ,very helpful when you need help when completing a work task. REPORTS TO: Account Supervisor. Lokasi kerja di Muntinlupa. Password - SYKESATC. My mentor was wonderful and the team was great, at the time i was the only woman IT working in the filed of Customer service . Polish. Our company offers customer service solutions, tailored to the unique needs of our clients. Lensa, Inc. - Lensa is a job search engine. Home View All Jobs (416) Job Information. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Last name. Email. Experience. SYKES is the best company where you can work, learn and grow. Required qualifications, skills and experience. We want people who have an excellent personality, empathy and strong work ethic. Whetherdigital or voice-based, our solutions delivera competitive edge across all customer touchpoints.Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy. Privacy Policy | Terms of Use | Standards of Conduct | Accessibility | Affirmative Action Policy, Montgomery, $14.00 I have essential tremors and at the time, I wasn't taking medication for it. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. Posted: (3 days ago) Per Hour (Employer est. Handles complex product . WebAssist customers with inbound customer service tasks over the phone. As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to , Posted: (3 days ago) SYKES Enterprises Easy 1-Click Apply. By clicking Agree & Join, you agree to the LinkedIn. Etisalat Egypt - Maadi, Cairo 2 days ago. Working from home was extremely convenient and financially valuable with gas prices going up so dramatically. But companies should prepare to leverage [], Why CX needs to go back to basics in 2023, The latest Foundever report, Time to Act: The Customer Experience Trends Shaping 2023, []. What unites us as a SYKES family? John H. Sykes created the firm in 1977 in Charlotte, North Carolina intending to provide engineering and design services to multinational organizations.Furthermore, the corporation engages in and supports several community programs across the world. It was hard for my customers to understand me sometimes. Office Administrator (TEST-DO NOT USE) Work , Posted: (3 days ago) Easy Apply 26d ago S 4.0 Jobs. WebSYKES Customer Service Representative Jobs | Glassdoor Tucson, AZ Nashville, TN. Every day, we see the power of unique individuals bringing unique talents to work to accomplish a world of change. Starting pay of $17/hour with opportunities for overtime and shift pick-ups. Work with us and you'll enjoy: Find out if you meet the requirements! SYKES Easy 1-Click Apply. Our ideal candidate should have the below traits: Is English native (additional languages are considered an advantage), Is service oriented and has great interpersonal skills, Has strong communication and problem-solving skills. Cristine Brack is a Customer Service III at Sykes based in Tampa, Florida. Per Hour (Employer est. Get a free, personalized salary estimate based on today's job market. Sometimes changes were made and we were not notified in a timely manner. 8 hour shift. Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). Apply with us, if you possess: A high school diploma or GED . Join or sign in to find your next job. When you join the SYKES team, you dont just get a great job; you become part of a fantastic community built by caring about each other and doing great work. c***@sykes.com. Support from Team leader, HR and great colleagues! Site: Chavies People who call you can say anything they want to you and sometimes it gets pretty bad. Description. The most important task, however, is to give the customer a pleasant experience and a positive feeling. Customer service is not a department, it's a passion, and that is why we take pride in our performance and love to help people from all over the world. Use this Zoom Name Format : "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES. A Customer Service Representative is a job that requires the ability to handle multiple tasks. Want to know more about this vacancy? SYKES is proud to be an equal employment opportunity employer. The latest Foundever report warns that while technologies such as artificial intelligence have [], Why one-in-three consumers now use online chat, Thanks to its immediacy and accessibility, new Foundever research details how chat is now firmly [], Why its time for companies to educate themselves about the employee experience, The latest Foundever report Time to Act: The Customer Experience Trends Shaping 2023 []. Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. Posted: (2 days ago) WebCustomer Service Insurance Representative: Sykes , Posted: (3 days ago) Our people are our greatest asset. Job description: Referrals increase your chances of interviewing at Sitel Group (previously Sykes) by 2x. Job Description Indeed.com Jobs View All Jobs SYKESHome Reliable Solutions for Customer Service | SYKES Our complete service offering helps clients acquire, retain and increase the . It was a wonderful 19 years that I will treasure for the rest of my life, I loved working at Sykes, I loved the company, I would work for them still if they didnt go bankrupt, Great to work at Buckingham palace with quality tradesmen. 30+ days ago. Password - SYKESATC. Apply to Management Analyst, Concierge, Patient Care Coordinator and more! Permanent. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. Web78 Sykes Customer Service Agent I jobs available on Indeed.com. Communicating with customers through various channels. Does the customer experience landscape look the same in every country? Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. SYKES observes and supports all applicable laws and regulations concerning equal employment opportunities - regardless of race, color, religion, national origin, disability, gender, age, sexual orientation, or any other protected classification. View Job description, benefits and responsibilities. Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Contract Type. Permanent + 1. Full-time. . . Customer service representative job description. Sykes Philippines Full-time Posted on 6 February 2023 This job is no longer hiring Location Muntinlupa Experience < 1 Yr Exp Education High/Senior High School Salary 25K - 50K Job Description Work, learn and grow with the Top Employer and BPO Company of the Year! Solutions built by operations for CX success. Across all business sectors from banking and financial services to travel and hospitality, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. 20,000 a year. ), $17.00 Full Time Senior Level Offers Benefits High School Diploma Required $23k-27k yearly est. (57.8k* Monthly Pay) | Start ASAP! Know Your Worth. To find out more, read our privacy policy. EEO. Our company offers customer service solutions, tailored to the unique needs of our clients. Apply with us, if you possess: A high school diploma or GED and are at least 18 years old, Ability to troubleshoot basic and routine customer issues that are technical in nature, Excellent communication skills, both written and verbal. Where. HITRUST Risk-based, 2-year (r2) Certified, U.S. Top Military Friendly Employer by VIQTORY, Gold 2022 Stevie Winner for Employer of the Year. Learned a lot about the IRS, taxes and how to handle myself when customers were upset. rights reserved SYKES Home seeks qualified individuals and places Bilingual Customer Service Reps in roles that best fit their qualifications. SYKES was a job that i learned a lot. Act as the company gatekeeper. To get . As customer support is one of the most chaotic departments within a company, a support rep must be able to multitask seamlessly between tasks like handling high-priority tickets, documenting solution articles, and preparing notes for meetings/events in a way such that their time and energy is divided optimally. Apply Now . In this role, you will work as a Customer Support & Travel Agent for one of our clients, in the aviation industry. The Duties and skills listed below are designed to help professionals develop statements for their customer service resume. New Foundever research shows convergence and divergence in equal measure between countries when [], The Metaverse is complex and its future remains unknown. Sign in to save Customer Service Representative at Sitel Group (previously Sykes). WebJob description Your interest in SYKES has come at an exciting time in our history. Recommend them highly. As a leading global provider of customer experience (CX) products and solutions,Sitel Groupempowers brands to build stronger relationships with their customers by creating meaningfulconnections that boost brand value.With160,000+ peoplearoundthe globe -working from home orfromone of ourCXhubs- we securely connectbest-lovedbrands with their customers over 8 million times every day in 50+ languages. Helping customers with their Ancestry account. SYKES Enterprises Easy 1-Click Apply. All I still loved this job. SYKES' differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms effectively engage customers at every touchpoint of the customer journey. Work, learn and grow with the Top Employer and BPO Company of the Year! Responsive employer. This website uses first- and third-party cookies to improve your viewing experience and help us understand how our website is being used. Use , Posted: (7 days ago) Explain to the customer terms of conditions. At SYKES we: We offer a supportive space to learn and thrive through our world-class training and other programs like tuition reimbursement.