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.wsite-elements.wsite-not-footer:not(.wsite-header-elements) h2, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-long .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-large .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-small .product-title, #wsite-content h2, #wsite-content .product-long .product-title, #wsite-content .product-large .product-title, #wsite-content .product-small .product-title, .blog-sidebar h2 {font-style:normal !important;letter-spacing: 1px !important;} In the 4 years I was there I hit some sort of bonus each month. .wsite-footer blockquote {} Whilst Staysure and ERV are different companies (as far as i know), I feel strongly that Staysure should have an onus of responsibility towards their customers in cases such as mine, rather than passing the buck and asking me to take up the matter with ERV through their complaints procedure. .wsite-headline-paragraph,.wsite-header-section .paragraph {font-size:20px !important;} .wsite-elements.wsite-footer h2, .wsite-elements.wsite-footer .product-long .product-title, .wsite-elements.wsite-footer .product-large .product-title, .wsite-elements.wsite-footer .product-small .product-title{font-size:14px !important;} _W.setup_model_rpc({"rpc_namespace":"_W.CustomerAccounts.RPC","model_namespace":"_W.CustomerAccounts.BackboneModelData","collection_namespace":"_W.CustomerAccounts.BackboneCollectionData","bootstrap_namespace":"_W.CustomerAccounts.BackboneBootstrap","models":{"CustomerAccounts":{"_class":"CustomerAccounts.Model.CustomerAccounts","defaults":null,"validation":null,"types":null,"idAttribute":null,"keydefs":null}},"collections":{"CustomerAccounts":{"_class":"CustomerAccounts.Collection.CustomerAccounts"}},"bootstrap":[]}); They are passionate about supporting new people into the business and we receive great feedback. We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. I always use Staysure for holiday insurance. } Replies to negative reviews in < 24 hours, Read 1 more review about Staysure Travel Insurance. 2023 Resolver Consumer Online Limited. The advisor was very helpful and explained the various options available. Wed like to hear from you. Dont use this company. If there is a problem with the password chosen this should be explained.
.wsite-menu a {font-size:14px !important;} Policy purchased, but I am not happy. .blog-header h2 a {} If you want to claim on your policy you should contact the My dads body was left in the hotel room for over 24 hours. _W.customerLocale = "en_GB"; Kind regardsSophie. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Staysure subsequenly were not so accomodating in swaping names, and told me i had to pay seperatly for new person despite me saying that i had no interest in claiming if i could do. Lack of direction from middle management and above. My sincere apologies for the frustration and inconvenience caused. Have you been complained about? Please check with your phone provider if you are unsure about how much a call will cost. You can see if your question is answered in our FAQs below or you can contact us today. Your agent was fine, but your system baffles me. Check out what 241,874 people have written so far, and share your own experience. To provide better customer service, your calls may be recorded and monitored for quality and compliance purposes. Dear WAMM71,Thank you for your 5 star review. Verify your email to use filters. Instead, theyre full of the info you need to get things sorted. A nice change from the hassled feeling I often feel when dealing with call centres. Average Interview. We use dedicated people and clever technology to safeguard our platform. .fancybox-title {} ) Staysure are fine to deal with when you are buying the policy, and as long as you don't need to claim, things are great! Kind regards Ross Customer Service Manager. Britannia House, Get started with your Free Employer Profile. eval(function(p,a,c,k,e,d){e=function(c){return c.toString(36)};if(! (function(){_W.setup_rpc({"url":"\/ajax\/api\/JsonRPC\/CustomerAccounts\/","actions":{"CustomerAccounts":[{"name":"login","len":2,"multiple":false,"standalone":false},{"name":"logout","len":0,"multiple":false,"standalone":false},{"name":"getSessionDetails","len":0,"multiple":false,"standalone":false},{"name":"getAccountDetails","len":0,"multiple":false,"standalone":false},{"name":"getOrders","len":0,"multiple":false,"standalone":false},{"name":"register","len":4,"multiple":false,"standalone":false},{"name":"emailExists","len":1,"multiple":false,"standalone":false},{"name":"passwordReset","len":1,"multiple":false,"standalone":false},{"name":"passwordUpdate","len":3,"multiple":false,"standalone":false},{"name":"validateSession","len":1,"multiple":false,"standalone":false}]},"namespace":"_W.CustomerAccounts.RPC"}); We know from employee feedback that hybrid working suits a lot of people and we endeavour to be as flexible as possible, whilst balancing the needs of our customers and the business. } The people we dealt with were rude, unsympathetic to her state and not interested in what was best for her. A company that can leave a single mother with 66 for the month after that same person followed what they said to do is not a company to work for. I tried three times and received a message that there was something wrong but no explanation on what the problem was. If you believe your complaint hasn't been handled appropriately, or you're unhappy with the outcome, it may then be referred to the. Were sorry that you felt unsupported during your time with us and wish you the best in your future role. {"navigation\/item":"