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I think we will go back to our pre covid routine. Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. When the checks from Lufty stop coming in. I find them a pain, yet a necessary evil at times. Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. I wonder how much they paid to get this 5-star Skytraxx rating, which, quite frankly, has become a complete joke in the industry. Lufthansa has lost its good reputation as it used to be. 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy. Review: EgyptAir Lounge Cairo Airport (CAI), Lufthansas Boeing 787 Business Class: Exactly As Expected. If I book it all on United.com I get a really reasonable price, and can upgrade to economy plus for minimal $$$ on the United flight and cannot get seat assignments on the remaining flights. It is usually labeled "Airline Reference Code" or something like that. For example, seat prices on Ryanair cost as little as 3 ($3.2) and rise to 14 ($15) for extra legroom options. LH is absolutely lousy !! Lufthansa has added a new 25 fee to assign seats after check-in on Economy Light fares. : 0 800 - 83 84 267. This is the same system as Ryanair and other low-cost European airlines, albeit with a much higher seat fee. total phone time all I cared was that I got my seats that I had already paid for. 2. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. Never again. Simply click on the white "continue without all seats" button to finish booking without adding any extra fees. Haven't been successful with Swiss yet. Vueling flight booked via British Airways - luggage query 6:52 pm. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any time before that. Please note, however, that for safety reasons there may be restrictions on your choice. Sorry, it was such a hassle for you. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. Using United as an example, you can actually go to their website, look at your reservation, and see both the united pnr and the operating airlines pnr. Of course, he proceeded to tell the flight attendant just exactly how important he was to the whole health of Delta airlines. Lead Journalist - India - Pranjal is an experienced journalist with a strong focus on Indian aviation. Incredible. The flight is no longer a pleasant flight. Got to the gate with my boarding passboarding denied. Each time the agent reinstated our seats and claimed to associate them with our United reservation. The only improvement was that we were able to get connected quickly. Lufthansa,,, you need to get a grip and listen to what your customers are saying to you. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. This isnt a huge deal, as your connecting flight within Europe will probably be relatively short. No, Lufthansa is not a racist company. It relates solely to the selected category (e.g. Payment flexibility Book now, pay later. (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? Lufthansa First Class seats. My guess is that, on shorthaul flights, most passengers looking for the lowest possible fare won't care, but on longhaul, most passengers would pay. Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? Whether you are looking for a last minute flight or a cheap plane ticket for a later date, you can find the best deals faster at KAYAK. Probably to facilitate service, again at the expense of customers. Some People scream racism when they are not following instructions or rules. Conclusion. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? Time to leave star alliance and seek for better options. Adios Lufthansa. You are capable of reading and understanding instructions and of complying with the orders of the crew in the event of an emergency. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at Without the warning it took 1.5 hrs. I ask him for his name he refuses. Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. in Agent at Lufthansa. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. Posted by Darcy. It appears that things have changed. Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. When I get to their website it now says no seat reservation are available for this flight. I'm still peeved that they want $50 per seat to select a seat in premium economy. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. Finally she got access and got the last 2 seats together with an aisle,3rd to last row. I stopped flying LH many years ago. If you disable this cookie, we will not be able to save your preferences. If you buy a fare that won't allow you to select something in advance, then this of course means a much higher probability of a middle seat if the flight is quite busy. You can see the exact position of the seats on the seat maps. I think you're jumping the gun here when assuming the worst. Find Cheap Flights. It relates solely to the selected category (e.g. Please note: If you are flying to or from Berlin (TXL), Cologne (CGN), Dusseldorf (DUS), London (LHR) or Stuttgart (STR . You can then book or change your place here. I already hated this change. Wont recommend anyone to fly with LFH. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. To be honest, Skyteam offers the most competitive product in Europe. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. Its been entirely left out that this only affects inter-European flights (not international/transatlantic flights). Lufthansa points out that it includes one 8kg carry-on bag and snacks with its fare, two offerings that are chargeable in low-cost airlines. We got horrible seats and they were so small and close together, I cannot see how that was even humane. If you are travelling in Lufthansa Premium Economy Class or Economy Class, you will find your reserved seat in the train's 2nd Class compartment. The woman I called at Lufthansa, since I was given the record locator for my flight on Lufthansa by the Untied flight, never even told me I could pay for a seat reservation. Easy! WTF MAN ? You will be asked to enter your information and then directed to a customer service representative. I couldnt of course. I flew Lufthansa r/t SEA to ATH, January 2022. I will avoid Lufthansa in the future as much as possible. You can also book a hotel or a rental car directly, or even take out travel insurance. An advance seat reservation only applies per flight segment. While Lufthansa uses the phrase "of course" while explaining the policy, the real reason behind the policy is obviously to boost revenues. LH have been going downhill ever since they got that 5* rating from Skytrax for their renderings of business class seats which dont exist, and then upped the pace of downhill acceleration after the latest government/public-funded bailout. The amendment fee does not create an entitlement to the selected seat number or category. Lufthansa is much more restrictive than United is when it comes to seat reservations in the economy cabin. Carry out upgrades, receive special access to advance seat The only time Ive had a problem was an AF Delta meds and actually I was on Delta but checking in at Air France, first the Air France agent tells me you arent allowed to reserve exit row seats and when I showed her the print out of the reservation with the exit receipt, she grudgingly gave me back my seat. A pop-up will appear saying that your seat selection is not complete. I had flown in the day before from Mauritius and had the told me I would have stayed in the airport and would have been able to return on my flight. aisle seat, window seat, seat with more legroom). According to the Seat reservations for Economy Class passengers page on its website, it may not be possible at all for you to request a seat more than 23 hours in advance of your flight because it does not have a Lufthansa flight number. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. Advanced seat reservation is available on all Austrian Airlines operated flights for passengers holding an Austrian Airlines flight ticket. Somebody needs to take a look at Lufthansa operations in Frankfurt. Lufthansa is the biggest joke of Europe. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. Have you tried getting the PNR(record locator) for the Brussels Airline flight and going onto the Brussels Airline web site to see if you can do it that way?? Economy class on Lufthansa is a bit more comfortable thanks to better seats. The amendment fee is not refundable and is forfeited if you do not board the flight. Lufthansa: This is the worst airline booking experience ever - See 39,264 traveler reviews, 7,915 candid photos, and great deals for Lufthansa, at Tripadvisor. Was very happy with this flight 9 years ago. Heck with them. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any . And add to that the Ticket Service Charge of about 25 EUR LH is now adding for ticket purchases in their own website!!!!! After 1.25 hours of holding, it was explained to me that there was something amiss connecting my seats with the United reservation. She is very terse and rude and says she needs o deal with another flight. But not on a train that would get me to Munich on time! Once you have the PNR for the operating (ta && ta.queueForLoad ? A silly desperate attempt to grab a few more Euros from passengers. Wizz Air baggage allowance 5:52 pm. Lufthansa was a problem. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. : ABCD10 or 132-312334) and your name. Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. Hmmm, I wonder what review they will get. Lufthansa seat reservations on intercontinental flights are free of charge for passengers in Premium Economy Class as well as in Business and First Class (seat reservations for continental feeder flights are subject to a charge). Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. February 8, 2022. lufthansa seat reservations are not possible on this flight Turkish does the same. I had to pay $70 to ensure a seat with my husband. We flew to LHR last month with fully paid Business Classes tickets and BA wanted to charge up to $168 each to reserve each seat, each way. Like that old Seinfeld episode when Jerry rents a car Lufthansa knows how to take the reservation (and the money) but does not know how to hold the reservation, which is the point of the reservation! The amendment fee applies per passenger per leg of the trip. Won't respond to my refund requestwill have to do a chargeback now. As a Lufthansa First Class or Business Class passenger, seats are reserved for you in the train's 1st Class compartment. Of course, you can choose the remaining seats free of charge as soon as check-in for the respective flight begins - usually 23 hours before departure. Then as now, paying considerably more than other carriers for the direct flight and Lufthansa quality. You can likewise visit the Lufthansa Airlines site at www.Turkish.com to reserve a spot on the web. I sat out strike day when all flights were cancelled. After your booking has been confirmed, you can reserve a seat up to 52 hours before departure. For some, Im sure this will change the value proposition of Lufthansas Economy Light fares.