Visit the How you will be communicated with throughout the application and assessment process. Our employee recruitment and selection policy describes our process for attracting and selecting external job candidates. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. The typical recruitment process follows the below steps. 3. We are focused on delivering first-class customer service, digital transformation and regulatory reform. Make time to plan your recruitment process to put yourself in a good position to find the best person for the role. Easily navigate the range of options for filling roles using our guidance and decision tree. Applications will be reviewed and candidates will be contacted prior to the closing date. Monthly RDO, 5 weeks annual leave and free travel pass. More than 100,000 people work in or directly with NSW - Health, across 15 Local icts, NSW Health DistrAmbulance, NSW Health Pathology, Sydney . Melbourne is home to our Transdev Australasia shared services teams. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. processes to support business operation opportunities for improvement If you don't receive a confirmation email, check your junk or spam folders. I have completed a Recruitment Approval (RA) form including the funding check and submitted it to the People & Performance team at sinsw.peopleandperformance@det.nsw.edu.au I have explored available recruitment talent pools (optional) I have amended/developed the Role D escription (RD) (where applicable) and drafted the advertisement Some roles require you to be at least eighteen (18) years old. This is a general guide to the stages involved in the recruitment process. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. Support business to develop process models, relevant documentation and training present your findings, in writing or verbally. Candidates will not progress if they do not compare as well against other candidates. This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. Make a difference to the lives of 8 million people in NSW. More information about the NSW Public Service Commission. Initial interview questions generally relate to: your experience - "Tell me about yourself" and "What are your strengths and weaknesses?". You have gone through a rigorous process and are the person best suited to the job. Test your computer equipment before you start. Each subject area includes practical guidance, tools and examples to help improve the way you find, assess and select the best people. At Service NSW, a positive customer experience is our highest priority. Tell us about any adjustments you may need for the assessment process. If you miss out on the job, we encourage you to keep looking and applying. Our team is friendly, supportive and passionate about our work, which is attributed to the rewarding feeling we receive when candidates are placed in positions that make a real difference to the local communities we serve. 7. Key policies and resources to equip you with the knowledge, skills and tools to be an effective people manager. having a driver's licence when driving is a key part of the job. The job ad and information package will give you instructions on what to put in your application. We are a diverse and inclusive employer and we strive to reflect the community we serve through our workforce. Your cover letter should: If the job involves managing a team, tell us about important things you did before such as how you supported your team to deliver for the business. This is where we ask all candidates the same set of questions. Applying for a position with NSW SES: All applications will need to be submitted . Candidates involved in a NSW government recruitment process have an interest in information which informed the decision making and candidate selection processes in relation to that recruitment. ensure our focus is always on the customer. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. If you have any further questions you can contact the Recruitment team on recruitment@ses.nsw.gov.au. Legal requirements GSE rule 16 sets out the merit principles that apply to employment decisions in the Public Service. If this sounds appealing to you, we welcome your application! We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. We have extra information for Aboriginal candidates and candidates with disability to assist you in applying for the program. Location:Sydney /Hybrid working options. You then prepare a response in the form of a letter, email, memo, or briefing. For more information, please visit: http://bit.ly/HNEHealthSteppingUp. All new employees must agree to comply with the requirements outlined in the policy. optimise business outcomes (BPM) to ensure effective governance and best practice processes and principles Review the job advertisement and role description. The Workforce Profile collection provides deeper analysis on workforce issues and characteristics. Human Resources and Recruitment | Recruitment, Central & North Coasts - Newcastle & Hunter Valley / Newcastle, Hunter & Region. These questions are often framed to get a personal response. This builds confidence in understanding how personal information is handled within the workplace. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. Capability Application Toolto prepare for the recruitment process by accessing Ensure you have reviewed the requirements for each stream you are applying for. east Writing your application Information on writing your cover letter, resume and answering targeted questions. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. Know the law Before hiring a new employee, you need to make sure you know your rights and responsibilities. The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: Getting recruitment right has never been more important. Below are resources to help you prepare for your application, understand the process, and know how to ask for extra help. processes to meet the business objectives If you have a disability and require any adjustments to the assessment process, please discuss your requirements with the hiring manager or nominated contact person at any stage of the process. your reasons for applying - "Why did you apply for this role?". referee checks. It isn't done without proper strategic planning. bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We aim to have a health system that values its workforce as a vital resource and treats its staff fairly. NSW Fire Recruitment Interview Process Format: Candidates will face questions from four different two-person panels to ensure divergent opinions determine the best candidates for the role. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). Have relevant examples and situations that you can draw on to respond to questions. your capabilities, knowledge and experience compared to the successful candidate. We are looking for casual staff who are flexible with their working hours, able to work at any of our libraries and who can be called upon at short notice. Support business to identify, drive and deliver continuous improvement and customer experience to all citizens across NSW. upload your CV. be ready to describe your interest in the role or in working for the agency or the NSW Public Service. The country has a GDP per capita of US$53,799.94, and an average salary of AU$82,436 a year according to Living in Australia, and with high living costs in major towns and cities, the country is an . Below is a general guide to our recruitment process: Recruitment times can vary and may take longer if we receive a high number of applications. Do you have a passion for anything and everything to do with technology? Try to get a good nights sleep beforehand. We embrace diversity, celebrate our differences and inspire each person to be their authentic self at work. The capabilities for the role you're applying for are described in the role description. efficient enhancements in operational efficiency, customer service, systems and If you are the successful applicant, you will be made an offer of employment. Includes the three remuneration tribunals: statutory and other offices, parliamentary and local government. You do not need to attach a resume or cover letter. You will also be invited to book into a virtual assessment centre. Recruitment Support Officers work Monday to Friday during business hours from 8am to 4.30pm (hours will vary if part time).. Copyright 2015 NSW Public Service Commission. Graduates receive a competitive salary, study support and a permanent role upon completion of the program. For further assistance, read the application checklist or frequently asked questions. analysis, design reengineering to support business process improvement and Interviews will include behaviour-based questions designed to enable candidates to demonstrate how they've successfully applied the focus capabilities of the role in their previous work or studies. All our assessment processes involve at least one interview. Strategy and Customer Support Divisionwithin Service NSW brings focus They measure stable behavioural tendencies and work style preferences. 1. analysis, design reengineering to support business process improvement and support@jobs.nsw.gov.au . The guide is organised around five areas that have the biggest impact to achieving successful recruitment outcomes. Advise and create appealing advertising campaigns e.g. Coordinate, monitor and review business processes to identify gaps and Use full sentences, check your spelling and grammar, and stay within the word limit. The Public Service Commission's Employment Portal offers advice on recruitment and selection, including legal requirements of the Government Sector Employment Act 2013 and the Government Sector Employment (General) Rules 2014, and the NSW Office of Local Government oversees Guidelines for the Appointment and Oversight of General Managers (2011). a range of business processes identification, modelling, analysis, design and Survey reports and results at sector and agency cluster levels from 2012 to now. Closing date:Monday, 13th March 2023. Information for graduates with disability, a cover letter detailing why you are right for the job, an up-to-date resume listing your work experience and other relevant information. presentations or written exercises. odecide how to respond to correspondence. Targeted / Identified: Role: Process Improvement Coordinator. Relate your skills, experience and passion to the specific job. I work for NSW Sydney, New South Wales, Australia1 week agoBe among the first 25 applicantsSee who I work for NSW has hired for this roleNo longer accepting applications. The application will be auto-populated with relevant information from your profile, which you will be asked to review and update. we expect a small number of applications. Most assessment activities are timed, and are likely to include reading from a computer screen or paper. creating social media content, and recommending advertising platforms to be used, such as Seek and LinkedIn, Review resumes and validate candidate data, Assist Hiring Managers in scheduling interviews and sit in on interviews where needed, Assist in the onboarding process of candidates e.g. Copyright 2015 NSW Public Service Commission. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Book in early to secure your preferred date. Revenue: Unknown / Non-Applicable. Consider using a recruitment process flowchart to highlight the critical stages of recruitment and communicate important information. What you need keyword (s) or job reference ID job categories you're interested in agencies you'd like to work for How to request and access PSC information under the GIPA act. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. Your browsing experience may be affected by not having the most up to date version. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. Not only on capabilities, knowledge and experience. Your application will be reviewed against the requirements of the role. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. . Applicant tracking. Manage a portfolio e.g. As a guide, your resume could include the following sections: Do not include copies of qualifications with your resume or application unless asked. You will be based at our Corporate Office at Waratah Campus, Newcastle, the main hub for various departments, including Human Resources, Recruitment, Finance, Procurement and Work Health & Safety. Do you want a job with a purpose and love helping people? Closing date: 16/03/2023 - 10:00 AM. We have opportunities at senior, mid and junior levels. Are you a keen learner and thrive on always bettering your knowledge and skill set? Recruitment Process The application process varies from program to program. Work experience (paid and volunteer) with most recent experience first. let them know you have progressed through the assessments. So we work with a range of recruitment specialists . The interview process is easily your biggest opportunity in the entire process to beat your competition. Department of Customer Service. You will be asked to select your preferred program stream/s. On the day, you will receive a briefing and be given the opportunity to ask questions to ensure you understand the requirements for each activity. Other agencies where you may be placed for a graduate rotation may also require proof of full vaccination. Your application should include responses to the targeted questions and your resume / CV. Once you've submitted an application with us, there are a series of steps we follow to ensure we get the right talent on board. Focus on how your knowledge, skills, and abilities match those needed for the job. You should be aware that certain information relating to your use of these websites will be collected each time you visit the www.iworkfor.nsw.gov.au website. . Tell us about something you did to serve customers in that context. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Each test measures something different according to the scenarios they contain. Personal details your name and contact details. Transdev proudly operated bus services for a third of Melbourne's bus network on behalf of Public Transport Victoria from 2013 - 2022. Connect with us on FacebookandLinkedIn! Other assessments vary depending on the job and what is being assessed. You then present this to assessors when you attend for interview. Includes resources to help managers become disability confident, inform employees with disability, and how to make workplaces inclusive for people with disability. Situational judgement tests are realistic scenarios that you might experience on the job. If you don't receive a confirmation email, check your junk or spam folders. We have a range of roles available from customer service through to client relationship management and information technology. Role:Process Improvement Role:Process Improvement service check (for current NSW Government employees). Personality questionnaires are useful to gauge how likely you will fit in a job or team. 9217 4888 or . Closing Date: Thursday, 16 March 2023at 9:59 am Sydney Time, Working at Department of Customer Service. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. Transdev is one of Perth's largest bus operators, providing metropolitan bus services on behalf of Transperth. Information for graduates with disability, bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. Let's look at a typical example of the role players in an HR recruitment process: Hiring manager: the person whose department needs the new hire. Work at TAFE NSW opportunities. Our agency is passionate about delivering first-class education qualification check (for nominated roles), credit check and / or bankruptcy check (for nominated roles). Includes targets and support for gender equality, LGBTIQ+ network resources and support, legal requirements and best practice reports. Focus on providing specific and clear responses. businessobjectives and If you're interested in working in the NSW public sector, you can search for a job online at the 'I work for NSW' website. listed by If this is the case, we will make this clear in the job advertisement. Application The application is a chance for you to show how your skills, knowledge and abilities are suited to the job. Its worth contacting them at this point to: We need to do screening checks to confirm certain things about you. SI.Recruitment@tafensw.edu.au For technical questions or issues, please contact the I Work for NSW Support Desk on 1800 562 679 or . The rules and guidelines for work in the sector. We will tell you if you are successful or not or we may offer you a place in a talent pool. In this stage you will also be asked to complete an online video interview question. Fair Work Commision (FWC) held that those concerns were valid, but the dismissal was unfair as they failed to afford the employee procedural fairness. Writing your application Writing your application When preparing your application, there are some key things we need to know about you. Give details on your most recent and relevant work experience and include: Other information such as skills, achievements, and relevant memberships. Careers at Department of Customer Service. Access information and policies on remuneration frameworks, relocation expenses and work level standards for NSW senior executives. If you have applied for multiple streams, you may be successful in both. when we expect a large number of applications. Work type: Full-Time. psychometric testing. All new employees must agree to comply with the requirements outlined in the policy. Submit your application by the advertised closing date and time. Information on all the stages of our recruitment process and what will be expected of you. These may include: We will tell you about the checks that apply to the job and we will ask you to consent to these checks before we do them. Set clear criteria for talent early on in the recruitment process and be consistent with the questions you ask each candidate. Total remuneration package: $66338.79 - $67937.54. confirming your right to work in Australia. Copyright 2015 NSW Public Service Commission. Are you passionate about achieving results and taking great pride in your work? All assessment centres will be conducted virtually via Zoom video conferencing software. Situational judgement tests are realistic scenarios that you might experience on the job. You will work within the recruitment team, placing staff across our 27 hospitals, 11 multipurpose centres and 43 community health clinics. need you to develop and present your strategy (for example, for the design and implementation of the program). Your application. If you are invited to an interview, you may be asked to upload a number of documents to your application online. All rights reserved. Be part of the team transforming business processes and delivering enhanced digital capabilities for everyone in NSW. reengineering,and Includes the behaving ethically guide, positive and productive workplaces guide and the ethical framework. Complete and submit your application. present your findings, in writing or verbally. Other assessments vary depending on the job and what is being assessed. reengineering,and Work with our agency partners to deliver a range of services from disaster relief and vouchers, through to licences and credentials. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. Position Classification: Admin Officer Level 4. Attention: NSW Caretaker Period has commenced: During the NSW Election caretaker period there will be no significant updates to this website. Copyright 2015 NSW Public Service Commission. Depending on the role and the size of the candidate pool, this stage may include an initial phone interview. Our recruitment process. screening checks. Personality questionnaires are useful to gauge how likely you will fit in a job or team. assessment centres. Our work is continually We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. The. Closing date: 13/03/2023 - 11:59 PM. be ready to describe your interest in the role or in working for the agency or the NSW Public Service. You will be required to: complete all personal detail fields. Review your previous work (paid and volunteer) and study experiences. Assess candidates using multiple assessments to provide a solid evidence base for your selection decision. The NSW SES advertise positions on iWorkforNSW. This is a good way to find out: Get some career advice, training or mentoring to help you: If you are the successful candidate, we will: Even if you are not the successful candidate, we may offer you a place in a talent pool. Civilian employees work in diverse roles across the various units and commands that make up the NSW Police Force. Whether you want to use your administration skills to become a school's Business Manager, work outside as a General Assistant, or care for your community in the . Information about adjustments throughout the recruitment process and how we can support you. Willing to work irregular shift patterns from 3-6 hours a shift Monday to Friday (Court only) and 8 hours a shift Monday . uses specific examples of what youve done and what youve achieved. Iinterview and assess with fairness and objectivity to ensure you're evaluating all qualified candidates in the same way. The interview will generally involve a single interview panel consisting of two or more assessors. Use full sentences, check your spelling and grammar and stay within the word limit. Candidates will not progress if they do not compare as well against other candidates. Find out more by contacting SalaryPackagingPLUS! Applicants who are able to do this are more likely to progress through the application process. Not being fully vaccinated (or providing proof of vaccination) where it is required may result in an offer of employment being withdrawn. Merit based stages Learn more about STEP 3 STEP 4. Have I always wanted to work in this occupation or sector? This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. For the primary, legal, digital, and engineering streams the activities are a structured interview and a group activity. Applying for the Position. contact Jyostna Channamadhvuni via jyostna.channamadhvuni@customerservice.nsw.gov.au.
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