Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. In our venues, life merges with art. Chetumal-Puerto Juarez Highway KM, Km. On your PC or Mac the downloaded photo is automatically saved in the downloads folder. Theres not an exclusive activity for young children, but they can do them all if they observe each one of the requirements, and must be accompanied by an adult all the time. In the natural wonder of the Riviera Maya you will enjoy swimming, snorkeling and interacting with the marine life of an inlet, as well as unlimited food and drinks. If you purchased online you have access to the special ticket booth. Xcaret is 37 miles (60 km) south of Cancun, 4 miles (6 km) south of Playa del Carmen, 20 miles (30 km) north of Akumal and 34 miles (55 km) north of Tulum. Mexico: 998-883-3143. . Is it possible to participate in these activities if I have heart problems? You can purchase with a credit card or PayPal. Do you have a special discount for Quintana Roo residents? The hotel was excellent, the excursions were wonderful, the buffet was amazing, if I have one complaint it is that the pools close to early. The Parks space is limited and priority is given to all of those who wouldnt have yet participated. How do I find and download the photos from the website? Yes, you can contact the photography customer service center They are encoded directly from cameras with high resolution. Restrictions apply. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. In case of amphibious vehicles, they can participate, but only an adult with driving license is allowed to drive. The ALL FUN PASS Is definitely worth it if you visit multiple parks a day, but it can be exhausting which lends to the high cost but I belive the true value would be if you were a family of 4, 2 adults and 2 children. Enter the heart of the Mayan jungle. Yes the resort is beautiful and access to the parks is great. What happens if I forgot my download code? Advanced purchase discounts may vary depending on booking date and dates of stay. We dont recommend the use of flip-flops or Crocs. Promotion valid only on websites and Customer Service Centers. Free self parking is free for guests, and you can enjoy a meal in one of the 15 restaurants. I had written a very negative review about this hotel and due to trip advisor's policy I had to delete it in order to write a new one. The price is a bit pricey but worth it for what you get. However, you are not to worry; your helmet is equipped with a built-in chip that activates the cameras that we've installed for you as we go along. Yes, you can buy with someone else's card as long as you provide at the Parks ticket booth and on the day of your visit: a copy of an official identification of the owner of the card, and copy of the credit card or debit card that was used to pay, in both cases copied by both sides and signed by the cardholder. If I dont have one, will I be allowed to drive amphibious vehicles? Minimum age allowed is 5 years old. The food is really good. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. On a PC right-click on the file and select the option to extract. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. At what time will I be back at the hotel? If you could be so kind to contact me by sending me a private message through this media or by providing me with an email address I can reach you at, I will be delighted to personally follow up on your experience.We hope you can give us the opportunity to regain your trust in a near future. I mentioned in the fans of Hotel Xcaret Facebook community that one employee impacted my vacation tremendously and I dont know his name. Can somebody on a wheelchair access the Park? Remember you can purchase water shoes at our shops in Xplor. If you are staying in an Airbnb, hostel, with family or anywhere, you can choose one of the following departure points and Grupo Xcaret official transportation will pick you up there. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Youll bring back home a terrific souvenir of your visit. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. Our agents will help you with the pickup information or any other doubt you may have. By But when we tried to get checked in the second time, it just seemed as if Fanny was in a rush and trying to get to the next person. Dear Valerie149,First and foremost, we would like to thank you for taking the time to share a detailed feedback from your experience at Hotel Xcaret Mexico. Your vacation will be memorable while enjoying the best parks in Cancun and Riviera Maya. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. With 25 restaurants and 10 chefs, Hoteles Xcaret go beyond with an incomparable offer for Cancun and the Riviera Maya destinations. I will absolutely return to Hotel Xcaret: for the amazing scenery, the tremendous food and drink, the gorgeous amenities, but more than anything, I will return for the experience provided by the incredible staff. 282. Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. Our search will also list discounted Middleton, MA lodging that have a comparable rating of a Doubletree Hotels. The Underground Expedition is an 800-yard journey through underground rivers, caverns and jungle paths, and the entire circuit inside the Stalactite River Swim is 437 yards long and average temperature of the water is 75 F. Get onboard the shuttle and visit it as many times as you want. Face the only whitewater rapids in Cancun, cross a circuit of ropes hanging in the air, drive a Monster Truck, board a jet boat, ride a kayak and fly in a zip-line. What is the time for pick-up at my hotel and where should I wait? (01152) 55 4163 7327 The use of the Photo Pass is valid only the day of the visit, and it is not cancelable nor refundable. From Monday to Friday from 7:00 a.m. to 12:00 a.m., and Saturday and Sunday 7:00 a.m. to 10:00 p.m. Local Time. The download code is valid for 30 calendar days from the date of purchase. Months without interest, only with major participating bank cards issued in Mexico. What happens if I forgot my download code? Pasted as rich text. All activities are optional and, at your arrival, youll be given the chance to select those which you want to do and those you dont. Is there any type of refund and/or cancellation? you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. Where is the photo that I downloaded located? They let us use our park pass before our room was ready, which was awesome, so we went to one of the parks for a few hours (which were all so great). Can I change my admission to Xplor for another park or tour of Grupo Xcaret? I have sent multiple difference emails requesting assistance with no response. Zipcode 77500. But we purchased the photo package 2 parks & the hotel. I would like to note, however, that in my previous review, I recieved a response from the hotel director that the Guest Service Management team would get into contact with me immediately, but no one ever did. For more information about the Experience Photo Pass, contact hxmfoto@experienciasxcaret.com.mx Take advantage of the business center, free WiFi in public areas, and free airport shuttle. The Rafts circuit is 342 yards long. Search for cheap and discount Doubletree Hotels hotel prices in Middleton, MA for your group or personal travels. Each photo downloaded is a JPG file, and the videos are MP4. He was knowledgeable about the resort, the general area, and was very happy to make conversation. BUY THE PHOTO PASS! Remember to smile when you come across our logo pictures! We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. Children must present ID from school with address in Quintana Roo, or school report card with photograph. Does admission to Xplor Fuego include transportation? Mexico's Majestic Paradise has more than 50 natural and cultural attractions to make your day unforgettable: shows, underwater rivers and much more. Express check-out, a computer station, and dry cleaning are also on offer. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement.Transportation airport-hotel-airport and hotel-parks-hotel is also included.Welcome to Hotel Xcaret Arte, welcome home! Hotel Xcaret Mxico. If youre a minor, you can ask an adult to drive you. On a PC right-click on the file and select the option to extract. The park is set up with picture stations. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? If you buy multiple parks, the pictures taken at the hotel are included for free. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Our All-Fun Inclusive concept is an experience that has redefined and surpassed the traditional All Inclusive hotel concept in Playa del Carmen and Riviera Maya since December 2017.. All-Fun Inclusive benefits included in a Hotel Xcaret Mxico booking are: access and transportation to all Grupo Xcaret parks, premium dining experiences and round-trip airport transfers. Colombian Peso (COP): Visa, Mastercard, Diners, Discover, JCB. Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Copyright Experiencias Xcaret Hotel S.A.P.I. I so much enjoyed his positivity and was truly grateful that he was a part of my mornings in Mexico. Prices contemplate the number of people (PAX) and the number of purchased parks. It is located right next to Xcaret Park, found on the Federal Highway 307, km 282, only 56 km away from Cancuns International Airport and 6 km away from Playa del Carmen and about 55 km north of Tulum. Food and drinks were included on both tours, and the restaurant in Valladolid on the Xichen tour was a favorite meal for my whole group. "Its a great place to stay . Solidaridad, Quintana Roo, Mexico. The product is available to purchase at least 24 hours before you visit the park or tour. The download code is valid for 30 calendar days from the date of purchase. Xplor Park opens from Monday to Saturday, from 9:00 a.m. to 5:00 p.m. You can download as many times as you need to while the code is valid. This option is valid only in Mexico. Advanced purchase discounts may vary depending on booking date and dates of stay. Rafts through a river circuit paddling with special hand paddles. Doubletree Hotels Middleton hotels are listed below. Omni Boston Hotel at the Seaport. Yes, we offer a special price for Quintana Roo residents, valid only at the park's ticket booths or calling to our Customer Service. Stalactite River of 430 yards to swim inside ancient caves. Presentation of a valid ID card at our counters is mandatory. There is not an exclusive activity for young children, but they can do them all, if they observe the requirements for each activity, and must be accompanied by an adult all the time. At the end of your stay, you can buy the photos at the store Tienda de Fotografia. Yes. How do I open the ZIP file when I download multiple photographs? Casa de la Paz The greatest books ever written are in our library. I was never sure he knew I was up on the balcony and that is what made his approach to his job so remarkable. ( NO KIDS ). Carretera Chetumal-Puerto Jurez, Km. We are looking to give Mother Earth some of her kindness back, your reservation in Hoteles Xcaret contributes to the actions that Grupo Xcaret has implemented under our Sustainability model; to ensure conservation, diffusion and development of the natural, sociocultural and economic heritage for our future generations. I also requested a king size bed (I was proposing on this trip!) Yes we offer special discount for persons with disabilities, is only valid at the Park's ticket booths. I met another couple on the trip that had the same problem, so I wonder if their ratio of rooms with king and queen beds is off.Overall the hotel, food, parks, and atmosphere and value is literally the most amazing thing I have ever seen, no exaggeration. For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. Privacy Terms. one time, and a man in a kayak approached us and said we had to leave (I think--he spoke in Spanish really quickly, so I didn't completely understand), yet there were no signs posted saying that you can't swim. Due to the nature of the product we offer, you always have the possibility to view the photos. We dont have teachers or students discounts. For further support information contact our photograph department at foto@xcaret.com. de C.V. We use own and third-party cookies to improve your experience on our website. We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of Mxico deep in heart. It is important to bear in mind that most of our activities need constant physical efforts. It is important to confirm your transportation service at least 48 hours in advance. Underground River Rafts of 580 yards paddling with special hand paddles. For more information, please consult our list of products and services found in the Price list section of our website. I can see them but they all say sample on the and not able to download. After visiting with colleagues in the spring, I knew I had to bring my family back. We offer you multiple payment options to pay for your reservation. They did an AMAZING job with the photos at all 5 parks . Enjoy truly special moments of fun and relaxation with the . It is not necessary to make a reservation in advance; you can buy directly at the booth of the Park entrance at regular price.
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