Rating 10 - Excellent. This was for the price a grand slam! Also the heater in my room didnt work I had to use a portable heater to heat the room. We do allow pets and have a designated area for pet friendly rooms. Freeland admits it's work that can make your skin crawl. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Reserved 2 rooms, 1 king & 2 queens. I have never received such terrible treatment in my life!! wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. The indoor pool was great, the bed's were comfortable. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. Arrive: 03-01-2023 . The hotel is clean, the pool is great, and all the little extras make it a great place for families. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. All staff members were amazing! Something went wrong please try again later. We went back to the area for spring break and decided to stay there again because of the location and price. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Location off highway was amazingly easy. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". Taxes and fees that are shown are estimates only. I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. I'm seeing where it says both? Booked this on a major travel site for an incredibly low price. Free public parking is available at a location nearby (reservation is not needed). (Click on the Red Icon to view detailed bed bug reports.) I really didn't know about bed bugs at the time. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. The breakfast was excellent and free but the staff during breakfast was totally rude. A chef was available to make made to order eggs/omelets! Try again. The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I would not choose this location again on futre trips. They give you a welcome goodie bag. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. It seems that communication was lacking in your case, I apologize. If we find any, we delete them and, if necessary, take action against whoever is responsible. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). Want a great night's sleep? Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. This place is such a gem!! I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. Breakfast was top notch. Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. Sadly, the 12 pans for custom omelets were neglected until people realized it would take an hour to make a waffle. We checked into the hotel and the person at the counter was very friendly and personable. Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. Contact the property for more information. Great place to stay, great location and awesome breakfast!! Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There's nothing I didn't like. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! Back in the 80s, bedbugs were almost eliminated in the U.S., but exterminators say the chemical that was used to kill them was also harmful to people, so it was later banned by the feds. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. All cribs and extra beds are subject to availability. Was not really expecting housekeeping but they did come during our 3 day stay. Very tranquil atrium area. "We've done $2.5 Million homes. From: The east and west. )Icon Color & Report Disclaimer, File a new bed bug report at this location. COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. The pool was nice and warm Rooms are clean and nice but not sound proof. when there are so many other options, close by, we will not be staying here again. But the complaints stop there. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Amazingly clean. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. Yeah right! The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Grill/BBQ, Open for: Basically got one night free with purchase of one night compared to other Hotels in same area. I really didn't know about bed bugs at the time. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. (Click on the Red Icon to view detailed bed bug reports.) We all have bed bug bites all over us and they are very uncomfortable! Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . Check your selected option for more info. (Click on the Red Icon to view detailed bed bug reports. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. The Hotel has a regular pest control program in place. I got bitten all over my arms and legs. Seafood, When I checked in I paid in advance for a one week stay at a special winter rate. Prices for cribs and extra beds aren't included in the total price. Nice spacius and clean Colorado Housing Connects can help you navigate housing information and resources. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. Breakfast is unreal. A chef was available to make made to order eggs/omelets! Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. Now the cons. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. We all have bed bug bites all over us and they are very uncomfortable! I love the quiet calm vibe. Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. We verify reviews to ensure the traveler booked with Expedia Group. We stayed at this hotel last summer, June 2010, and left with some bites on us all. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. There was a line for waffles in the morning only to find out one of the waffle makers had died. Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. NEVER again! Service was amazingly efficient. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. The breakfast was great! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Colorado Springs, Colorado 80920. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Great to have an omelette at breakfast! The eggs are almost impossible to see when laid on most surfaces. Guests can work out in the on-site fitness center or indoor pool. The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Server was very nice as well. The most helpful contributions are detailed and help others make better decisions. The following reports are from third party sources. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews Room was a nice surprise- nice size, comfortable beds and chair. Ill start with the pros. There is nothing classy about the way this staff treats it's guests. Tripadvisor performs checks on reviews. Review tags are currently only available for English language reviews. Use cautionwhen using pesticides and always follow label directions. Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Certain services and amenities may be reduced or unavailable as a result. Welcome to our newly updated hotel. Room had some leaking issues at sink but was still very clean and fresh. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. Beautiful facilities, parking lot was a bit dark at night. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. We stayed here with our two kids. Please dont include personal, political, ethical, or religious commentary. 2015 The Academy Hotel, Inc. All rights reserved. Buffett had a little bit of everything., The room was very nice, clean and in great condition. The restaurant on site did not have very many options but what we did get was really good. 78 out of 2735 reviews" ". Restaurant is good. This is not a rash, these are bites! She contacted me later in the day and said she would e-mail me their report. Tasted delicious and the staff was friendly, hard working and good at their jobs. The post has more than 60,000 views. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Lock in the lowest price from these sites. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. The Academy Hotel is independently owned and operated. Pool was so crowded my 16 year old wouldnt get in. We've sent you an email so you can confirm your subscription. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Lift up each headboard an lay it on the bed. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. I felt like it was inconvenient for us to dine there or something. All rights reserved. Copyright 19962023 This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Pick up the mattresses in the rooms and look under it. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! Mountain View was decent but not sure its worth the up charge. Please see our partners for more details. Free WiFi and a daily hot breakfast with omelets and waffles is included. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Unfortunately, he was the only one during our stay there that was friendly. If bedbug cases are increasing locally, health department officials wouldn't know it. But the complaints stop there. When I checked in I paid in advance for a one week stay at a special winter rate. Overall, still comfortable and friendly service. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. This property has taken steps to provide more sustainable and eco-friendly travel. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. if the writer is claiming to be someone else). Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. Sincerely, John Wilkins/Owner. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel All rights reserved. Such a treat! The bathroom had poop on the toilet when we checked in. <[emailprotected]edbugregistry.com>. Select dates to see this property's availability and prices, Food: Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. NEVER again! I love that they tell you how to get to our room. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included I loved it! Food was outstanding! easy access to the freeway. Wish there was a hot tub for the grownups but no biggie. From complimentary high-speed internet to plush beds, this hotel has it all. Indoor swimming pool. Check your booking confirmation email to find your booking number and PIN. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it.
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